Full transparency on our refund guarantee
Last Updated: December 2024
At Richer, we're confident in the quality of all our courses and materials. If you're not completely satisfied with your purchase, we offer a hassle-free refund guarantee.
You are eligible for a full refund if:
Standard Courses: 30-day refund window from purchase date
Certification Programs: 14-day refund window from purchase date
Bulk Purchases: 7-day refund window from purchase date
Step 1: Visit your account dashboard and navigate to "My Courses"
Step 2: Select the course you wish to refund and click "Request Refund"
Step 3: Provide reason for refund in the form and submit
Step 4: Our team will review within 2-3 business days
Once your refund is approved:
The following purchases cannot be refunded:
Upon refund approval, your access to the course will be revoked within 24 hours. You will no longer have access to course materials, certificates, or assignments.
Yes, subscriptions can be cancelled anytime. You'll retain access until your current billing period ends, after which no further charges will apply.
If you've completed a course, you cannot request a refund. However, you can request a certificate replacement at no additional cost by contacting support.
Yes! You can transfer course access to another email address within 7 days. Contact our support team to arrange the transfer.
Yes, all course progress, certificates, and completion records will be removed upon refund approval.
If you have questions about our refund policy or want to initiate a refund request, please contact:
Email: refunds@Richer.com
Phone: 1-800-Richer
Live Chat: Available Monday-Friday, 9 AM - 6 PM IST
Note: Richer reserves the right to deny refunds for fraudulent activity or policy abuse.